Dealer Automated Systems
561.714.5071 | Email Us

About Dealer Automated Systems
spacer Today's Industry Facts
spacer Increase Labor-Parts Sales
spacer Service Advisor Training
spacer Appointment Process
spacer Labor Hour Inventory - Selling Time
spacer DMS Electronic Dispatching-ERO-ESI-TEC
spacer Technician Productivity and Efficiency
spacer Express Maintenance Team Installations
spacer Express Lube Team Installations
spacer Net Profit Improvements

Technician Time Control

Controlling and measuring technician's time and performance is a vital function to the success and future profitability of the service department.

In other words when service management controls the technician's time they are managing the service department's labor inventory.

Measuring technician performance and utilization will increase the net profit of the service department.

Technician performance and time control is dependant upon these measurement factors:

Productivity - this is the time the technician is physically present to work divided by the actual working hours spent during the day.

Efficiency - this is the technician time spent working on a vehicle divided by the flat rate time received.

All three-computer systems have detailed performance management reports that can measure the technicians available, assigned and flat rate times.

Today's Industry Facts | Increase Labor-Parts Sales

Service Advisor Training | Appointment Process

Labor Hour Inventory - Selling Time | DMS Electronic Dispatching-ERO-ESI-TEC

Technician Productivity and Efficiency | Express Maintenance Team Installations

Express Lube Team Installations | Net Profit Improvements

Copyright 2002-2012 Dealer Automated Systems. All Rights Reserved
Auto dealer consulting services including automotive service scheduling, automotive dispatching, fixed operations, automobile service department, computer utilization, service scheduling, shop loading, and more.

7779 Manor Forest Blvd. - Boynton Beach, Florida 33436
Phone 561.714.5071

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